All summer long I have seen threads and blogs complaining about the mint's process that has been established to distribute non business strikes to those who wish to obtain them. Apparently, several have written to the mint to no avail. This does not surprise me as we are discussing bureaucrats' response to those who hold no power over them. Many seem to confuse the mint, an agency of the government for a business, which it is not and expect them to react like a business and be responsive to their needs. Then, because this agency does not behave as a business, people become frustrated.