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frequently asked subscriber questions


Q: My membership lapsed, but I just signed up again. Why can't I log in?

A: Lapsed members who rejoin should allow seven business days before their access to the digital archives is active.


Q: What happens if I forget my username or password?

A: Your email address is your username.  To retrieve your  password, go to https://www.exacteditions.com/reminder.do.  Enter the e-mail address you used to register and click “Send.” Exact Editions will send you an e-mail with your password. 

 

Q: How much does it cost to use The Numismatist digital archives?

A: Free access is included as a benefit of your ANA membership.


Q: Who I do I contact if I have a technical question about the digital archives or a specific edition?

A: E-mail your query to support@exacteditions.com.

 

Q: Where do I download the mobile app?

A: To download the app for your mobile Apple device, click here. To download the app for your Android device, click here.

 

Q: Does my member number ("subscription reference") work for both the online and app versions of the digital archive?

A: Yes.

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